Switching is easy

Move to Senvia POS in an afternoon

Export your lists from your old POS or Excel, upload them, and Senvia's AI matches the columns for you. You check every row before anything is saved — and you can undo it for 7 days.

Five steps

  1. Export from your old POS

    Customers, packages and stored value, services, products, staff, appointments — as CSV, Excel or Google Sheets.

  2. Upload

    Drop the file into Settings → Import data, or paste the table. Old .xls files work too.

  3. AI matches the columns

    Any language and any column names. What the AI isn't sure about is not guessed — you decide.

  4. Check

    The preview shows every problem with its row number. Fix a row or skip it.

  5. Done

    The import runs in the background. Download the error report, or undo the import within 7 days.

What you can bring over

  • Customers with phone, e-mail, birthday, tags and notes
  • Prepaid packages (配套) and stored value — as balances with an audit note
  • Member points, member numbers and levels
  • Services and prices
  • Products and stock on hand
  • Staff list and upcoming appointments

Works with exports from StoreHub, Qashier, EZBO, Sapura and other POS systems, Excel and Google Sheets (CSV, .xlsx, .xls).

Your data stays yours

To recognise the columns we only send the column headers and about 20 sample rows to the AI. The full file is processed by Senvia's own servers, and nothing is saved before you confirm.

Questions about moving

What if the AI is not sure about a column?

It does not guess. The column is listed as not recognised and set to “Don't import”; you can choose the right field yourself.

Can I undo an import?

Yes, for 7 days — unless the imported records were used since, for example in a sale or a booking.

What happens to prepaid packages and stored value?

They become the customer's balances in Senvia POS, each with the note “imported from the old system”, so the history stays clear.

What about duplicates?

Customers are matched by phone and e-mail with the ones you already have. You choose to skip them, fill empty fields or overwrite.

Does it cost extra?

No. The import with AI column matching is included in every plan (with a fair daily limit).

Can you help me move?

Yes — send us the export from your old system through the contact form or the Senvia assistant and we'll help you.

Read the import guide

Ready to run a calmer, busier business?

Start your free trial today. Bring your customer list — we'll help you switch.