Privacy Policy

Template — review with a lawyer before publishing.

What this policy covers

This policy explains how [Company legal name] ("we") handles personal data on this website and in the Senvia POS service.

Data we collect

• Account data: your name, e-mail, phone, business name and billing details.
• Business data you enter: your customers, bookings, sales and staff records. For this data you are the controller and we act as your processor.
• Website enquiries: what you send through our contact form.
• Technical data: log files and security events (IP address, browser) kept for a limited time.

How we use it

To provide and secure the Service, bill your subscription, answer your enquiries, and improve the product. We do not sell personal data.

Service providers

We use trusted providers to run the Service, for example hosting, e-mail delivery, Stripe (payments and billing) and Meta (WhatsApp messages you choose to send). They may only use the data to provide their service to us.

Keeping data

Account and business data are kept while your account is active and for up to 30 days after closure so you can export it, unless the law requires longer. Enquiries are kept for up to 24 months.

Your rights

You can ask to access, correct, export or delete your personal data by contacting [email]. Customers of a business using Senvia POS should contact that business first.

Security

Data is encrypted in transit, secrets are encrypted at rest, and access by our staff is limited and logged.

Contact

[Company legal name], [address], [email].