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Plans, add-ons and billing

Two plans

  1. Base (USD 20 / month) has everything to run your shop: POS, appointments, customers, packages & memberships, inventory, WhatsApp, reports, team & roles and the AI assistant.
  2. Full (USD 50 / month) has everything on: Base plus customer subscriptions (automatic monthly billing), staff attendance & clock-in, the professional website & online shop, automatic payroll and the supplier system. Subscriptions and attendance are only in Full — they are not sold as add-ons.
  3. Every new salon gets a 30-day free trial — no card needed. You choose the plan to try at sign-up and can switch any time during the trial.

Switch plan

  1. Open Settings → Plan & billing. Under Choose your plan the plans are side by side, with a comparison table.
  2. Press Switch to … and confirm. During the trial the switch is free. On a paid subscription the price difference is prorated on your next invoice.
  3. Moving to Full removes the add-ons Full already includes from your bill. Moving to Base asks which add-ons you want to keep.

The three add-ons (for Base)

  1. Website system — your branded website with online booking, member area and online shop.
  2. Automatic payroll — commission and wages calculated automatically, payslips and payroll approval.
  3. Supplier system — suppliers, purchase orders, supplier invoices and payables.
  4. Under Active add-ons press Add to plan (or tick it before subscribing), or Remove to remove. Changes are prorated; features switch on once Stripe confirms.
  5. Older add-ons (packages, inventory, WhatsApp, advanced reports, staff seats) are now part of every plan. If you still pay for one, it shows Now included in your plan with Remove from my bill — you keep the feature either way.

Billing

  1. Plan & billing shows the Current plan, trial end date and Invoices.
  2. Press Subscribe with card to add a card (trial days are kept), or Manage card & invoices to change the card and download invoices.
  3. If a payment fails you get a grace period; an unpaid subscription becomes read-only (you can still view and export data).
  4. Billing is only in the web owner portal, never in the tablet app.

Signed in? Open the help assistant in the app for answers tailored to your role.