Appointments calendar and bookings

Book an appointment

1. Open Appointments and press New booking.
2. Choose the Customer (search by phone or name, or New customer).
3. Choose the service(s), the team member (or Anyone available) and a free time.
4. Optional: Collect deposit now (holds the slot for a few minutes). Press Book.
5. Only team members with Takes appointments (in Team) and times inside opening hours can be booked.

Work with a booking

1. Click a booking in the calendar (switch between Day and List view, or press Today).
2. Use Check in, Start service and finally Checkout to take payment at the POS.
3. Move changes the time or team member; Cancel booking frees the time; Mark no-show marks a no-show.
4. Record deposit records a deposit (cash, card terminal, bank transfer) or sends Send a payment link (needs Stripe).

No-show fees and staff view

1. Turn on Charge a no-show fee in Settings → Credit & rewards (owner only).
2. Then a no-show booking offers Charge no-show fee.
3. Staff see their own bookings in My day.