Online booking and deposits

Turn on online booking

Online booking is part of the Website system add-on, included in the Full plan (owner only).

1. Open Online → Website & online booking → Booking rules.
2. Turn on Customers can book on the website and set Self-cancel until (hours before), Self-reschedule until (hours before), Earliest booking (minutes from now), Book up to (days ahead) and Bookings per phone per day. Save.
3. In Services keep Show in online booking on for services customers may book.
4. Publish the website; customers then use the Book button and the booking page.

Online deposits

1. In Booking rules → Online booking deposits turn on Online bookings need a deposit and choose a default (Fixed amount or Percent of price).
2. Deposits need your own Stripe account (Settings → Payments). Until then online bookings are confirmed without a deposit.
3. To change one service open Services → the service → Booking & deposit.
4. Choose what happens If online deposit payment is not possible: Refuse the booking (customer calls the salon) or Confirm without deposit.

Handling online bookings

1. Online bookings appear in Appointments; a dashed border means waiting for the deposit.
2. Booking messages are sent by WhatsApp or e-mail (see "WhatsApp").