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Rotation board (轮钟) and requested therapists (点钟)

How the board works (massage shops)

  1. Open Rotation board. Therapists join the back of the queue when they clock in and leave when they clock out. A break shows as On a break.
  2. Tap Assign next for a walk-in: the first free therapist in turn gets the customer and a sale opens for them (pick the service in the dialog, or choose it later).
  3. When the sale is paid, or someone taps Done, the therapist is free again and goes to the back of the queue.
  4. Managers can drag a card (or use ↑ ↓) to change the order, Pause / Resume, Take off, or add someone who isn't clocked in. Everything is in Today's log and the audit log.

Requested therapist (点钟)

  1. A customer who asks for a specific therapist is a request: on the board tap 点钟 on that therapist, or tick 点钟 on the service line at checkout, or tick Customer asked for this therapist (点钟) when booking. Online, choosing a therapist is a request; “anyone” bookings go to the next therapist in turn at check-in.
  2. A requested job keeps the therapist's place in the queue, unless A requested job also uses up the therapist's turn (点钟也算一轮) is on.

Settings, fee and bonus

  1. Settings → Checkout → Rotation & requests (轮钟与点钟) (owner): queue order (A finished turn goes to the back of the queue or Whoever has the fewest turns today goes first), Request fee (点钟费) added to the bill and Request bonus (点钟加成) for the therapist.
  2. The request fee is added to the bill and taxed like the service. The request bonus goes to the therapist through commission and payroll; a commission rule of type Request bonus (点钟加成) for a service, category or level overrides the default.
  3. Rotation board → Report shows rotation turns, requested jobs, fee collected and bonus per therapist per day or month, with Download CSV.

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